4 IMPORTANT DIMENSIONS OF KNOWLEDGE
1. Knowledge is a firm asset.
- Knowledge is a intangible asset(that cannot see or touch).
- Value of knowledge will increases as more people share it.
2. Knowledge has different forms.
- formation that can be expressed or written down and is easy to communicate) or tacit(knowledge that's difficult to write down,visualize or transfer from one person to another).
- Know how to follow procedure and knowing why things happen
3. Knowledge has a location.
- It generally believed to have a location that in the minds of humans or in specific business process
- It also can reside in e-mail,voice mail,graphics,etc.
- Knowledge is sticky that is hard to move.
4. Knowledge is situational.
- Conditial : Knowing when to apply procedure
- Contextual : Knowing circumstances to use certain tool tht is know what and how
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