MANAGING KNOWLEDGE (continue)

3 MAJOR TYPES OF KNOWLEDGE MANAGEMENT SYSTEMS

1. Enterprise-wide knowledge management systems

• General-purpose firm-wide efforts to collect , store ,distribute , and apply digital content and knowledge.
• It can provide considerable value if they are well designed and enable employees to locate , share , and use knowledge more efficiently.
• Eg : Knowledge network systems

2. Knowledge work systems (KWS)

• Specialized systems built for engineers , scientists , other knowledge workers charged with discovering and creating new knowledge
• KWS support the creation of new knowledge and its integration into the organization.
• Eg : Computer-aided design (CAD) systems and virtual reality systems

3. Intelligent techniques

• Tools for discovering patterns
• 3 types of Intelligent Techniques are :

        - Data mining

        - Fuzzy logic

        - Genetic algorithms

END OF CHAPTER : MANAGING KNOWLEDGE